Terms & Conditions
The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.
- Legal Notice
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All notices from Ryans Gadgets to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting or sending. Notices from You to Ryans Gadgets shall be made by e-mail
Delivery shall be deemed to have been made by You to Ryans Gadgets five (5) days after the date sent. - Copyright
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All content appearing on this Web site is the property of:
Ryans Gadgets
Copyright © 2014-2018 Ryans Gadgets. All rights reserved. As a user, you are authorized only to view information on this website Copyright © 2014-2018 Ryans Gadgets. All rights reserved. - Trademarks
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All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Ryans Gadgets. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Ryans Gadgets or any third party, except as expressly granted herein.
- Use Of Site
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This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Ryans Gadgets and its 3rd party service providers reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Ryans Gadgets believes that customer conduct violates applicable law or is harmful to the interests of Ryans Gadgets and its 3rd party service providers.
1a Definitions in Terms and Conditions "Ryans Gadgets","ryansgadgets.com.au" is defined as Ryans Gadgets; and 'Customer','Customer's','Purchaser' 'Purchaser's'means the customer who is agreeing and accepting the Terms and Conditions set out in using this website including the purchase of Products from ryansgadgets.com.au. The Customer/Purchaser is therefore known as the importer of the goods when an Overseas Direct Import item is purchased for personal use.
1a(i)When the item is stated as Local Australian stock and shipped locally the Customer will also be known as the "purchaser","customer"."customer's" of the goods and the same terms and conditions will apply except for Warranty which will be under the Australian Local Stock Warranty.
1b When visting or browsing ryansgadgets.com.au, or when agreeing to place an Order, you the Customer agree to the Terms and Conditions of this website, The Terms and Conditions creates a legally binding Agreement between Ryans Gadgets and the Customer.
1c The Agreement cannot be changed unless we agree to change it in the form of an email or text in writing
Other Terms and Conditions
a Ryans Gadgets can alter the website terms and conditions at its own discretion anytime with or without notice if an issue arises.
b Products or Goods received upon delivery by means of signage, the Customer/Purchaser holds responsibility for the risk and title of that product
c Ryans Gadgets has the authority or right even if any of these terms and conditions suffers from an issue or is stalled by Ryans Gadgets the power of right will not be waived. As the Future is uncertain we can make changes according to terms and conditions and will apply the power of right into the future in accordance with 14
d Any terms of provisons under these terms and conditions that may not be enforced or broken will be exempt from all other provisions without affecting the other terms or provisions being followed through.
e The Terms and Conditions set out will be used for the entire website including the postage, orders,purchases and delivery of goods/products of ryansgadgets.com.au/Ryans Gadgets. These terms and conditions are set out by Ryans Gadgets and in accordance with Consumer Law Victoria
f The only authorised person of Ryans Gadgets is the owner who has the ability to change all terms and conditions regarding sales
Legal Age and Area
2a Ryans Gadgets will not be held responsible for persons who purchase goods under the age of 18 years by agreeing to these terms and conditions The Customer/Purchaser acknowledges that they are 18 years old and over when placing orders
2b Ryans Gadgets holds NO RESPONSIBILITY for harm caused which may occur in association with the Customer/Purchaser's use of ryansgadgets.com.au
The Customer/Purchaser must guarantee and take safety measures in the process for accessing ryansgadgets.com.au. The Purchaser/Customer must make sure that they are not open to the elements of the risk of viruses(whether Trojan, Malware etc), malicious content or codes also other forms of intrusion which may harm the Customer/Purchaser's computer system.
2c The Purchaser/Customer must make sure that the right to use ryansgadgets.com.au and the surfing of the Website ryansgadgets.com.au is not done in a forbidden or illegal manner in accordance with the law which applies to the Customer/Purchaser
3. Quotations and Prices
3a Postage Costs will be shown at a separate cost to the products/goods.
PRICES listed on ryansgadgets.com.au do not include Postage Costs.
3b Ryans Gadgets PRICES can change at any time with no/ any notice at all that are displayed on ryansgadgets.com.au. Ryans Gadgets does not have a price protection policy for goods or items that have dropped in price.
3c Ryans Gadgets Quotations will be valid for 14days from issue.
4 Product Description
4a Product measurement descriptions if stated on ryansgadgets.com.au are estimated only. Images contained on ryansgadgets.com.au are approximate to depict products and may not be of actual size
4b Descriptions of Products can change anytime with no notice at all on ryansgadgets.com.au
5 Information Regarding Orders
5a Ryans Gadgets will communicate with Customers mostly via email or by phone if requested by the Customer or Purchaser. The Customer's/Purchaser's responsibility is to make sure that the correct e-mail/phone/address or any form of communication details are entered as well as that
5a The Purchaser's/Customer's chosen e-mail address is checked often for any communication from Ryans Gadgets
5b When Orders are received by Ryans Gadgets We will notify the Customer with an order conformation email sent to the Purchaser's email which the Purchaser has provided to us. Orders will be processed within 3-5 working days excluding public holidays
5bi When Placing an order you agree to be the importer (purchaser/customer) of those goods and must be able to notify Ryans Gadgets of a cancellation of an order within 24 hours of placing an odrer
5c A Cancellation of an order by Ryans Gadgets/ryansgadgets.com.au can occur at any given time, place or manner regarding a Customer's or Purchaser's order before Postage or anytime before the item/product leaves the hands of Ryans Gadgets. Orders can be cancelled if any website error, pricing error or glitch occurs.
5d If there is a cancellation in regards to an order, money or any electronic form of funds that is paid with that order the Customer/Purchaser will be refunded in full and the Purchaser/Customer will be notified.
5e At Ryans Gadgets we will not accept any responsibility for orders/purchases that are rejected, on hold or not approved due to disruptions with network issues, configurations or types of means of connectivity or any other type of mobile and or wifi connection.
5f Ryans Gadgets will not be held responsible for any delay in carrying out any of its commitments under the Terms and Conditions Agreement. Ryans Gadgets can possibly be permitted an acceptable amount of extended time for the carrying out of commitments if there is a delay that is caused by events outside of acceptable control of Ryans Gadgets.
6 Paying Funds
6a If your credit card triggers fraudalent activity we may request additional details and the Customer's/Purchaser's order may be cancelled under those circumstances
6b Electronic Funds or (Non Electronic Fund circumstances such as Gift Vouchers*) regarding orders are accepted promptly upon confirmation of the Purchaser's/ Customer's Order
6C All Orders are accepted only in Australian Dollars AUD $ via the PayPal terminal however exchange rates are dependant on your bank but you can use http://www.xe.com/ as a guide
7. Possession of the Goods and Delivery
7a If a date of dispatched is stated it is purely an estimated time frame by Ryans Gadgets and it can change anytime without any notification. Where there is long day we will notify Customers via their email which has been used to place the order.
7b If any cover on goods/products will be lost when a Customer gives written permission for Products to be posted without a signature
7c Ryans Gadgets will not be liable for any inaccuracy of address provided by the Customer/Purchaser after dispatching of the goods or for the receiving of goods. Ryans Gadgets expects that all addresses given by the Customer/Purchaser are accurate and if any inaccuracies occur the Customer/Purchaser will be held liable for the loss of goods and the Customer/Purchaser will have to follow it up with the given Postal service.
7d In some circumstances delays can occur outside of Ryans Gadgets hands regarding postage and other factors. Ryans Gadgets won't accept any responsibility for loss or damages affected by anyone if a delay is present or occurs. Ryans Gadgets tries to make sure that goods are delivered as soon as possible and in a reasonable time frame.
7e The Postage service will be delivering the Customer's/Purchaser's goods during business hours 9am - 5pm MON-FRI chosen by Ryans Gadgets. Ryans Gadgets is not accountable for the postage times of goods
7f Customer must check the ZONE AREA displayed under DELIVERY to ensure they are in the Zone area for the shipping. REMOTE AND OR RURAL AREAS will incur an extra charge and you can contact us before placing an order or we will be in contact with you if an order is placed outside of that Zones listing.
Zone listings available at bottom of this page under shipping and delivery.
7g Postage can take up to 14 working days from dispatch dependant on holiday seasons and public holidays for DHL
Singapore Post up to 35 days from dispatch dependant on holiday seasons and public holidays
Free Shipping up to 40 days from dispatch dependant on holiday seasons and public holidays
8 Faults or Damages of Goods
8a Ryans Gadgets will abide by the Australian Consumer Law Standards
8b Ryans Gadgets will not be responsible for the return postage of all goods (whether faulty or not). The Customer/Purchaser must return goods at your own cost. All goods/products are inspected prior to packaging and postage by Ryans Gadgets or the agreed Supplier for any defects.
9 Refunds and Returns
9a Refunds are limited to Consumer Law
9b When a refund is processed it can take up to 10 working business days excluding Public Holidays. Refunds must be authorised prior to return within 7 days of delivery. Change of mind or not satisfied returns the Item must be a non sale item and not an Overseas Direct Import Product.
9c When returning goods the Customer/Purchaser must carry out a return under the Terms and Conditions set out. The Customer/Purchaser must contact Ryans Gadgets email support@ryansgadgets.com.au
9d In order to ensure a return is done in the correct manner Customers/Purchasers must follow through with the instructions given.
9e Ryans Gadgets will not take any responsibility for Products lost in transit, postage or any form of return that goes missing whether by courier or mail. The Customer/Purchaser has a responsibility to ensure that returned items are returned in a safe manner.
9f Products that are returned must be in manufacturers packaging with all parts (cables, batteries etc) and have to be in a condition that is re-saleable for Ryans Gadgets.
9g Customer's/Purchaser's must pay for the return postage of the goods returned for refunds.
9h Goods that are modified,broken by force ,damage or neglect by the Customer will not be accepted for return. Ryans Gadgets has the right to determine whether a repair/replacement or refund will be issued.
9i If goods are purchased within Remote and Rural areas a surcharge fee will incur
9J A cancellation in an order after 24 hours will result in a restocking fee of 10% of your total purchase amount
9k) A refund based on not accepting a Tax or Duty charge such as VAT (Value Added Tax) or any other fee will not be accepted and any return shipping will be at customers expense
10. Legal Responsibility of Ryans Gadgets
10a Ryans Gadgets has a maximum aggregate liability for any goods that has been sold or repleted to the Purchaser/Customer in contract or any other to that degree including tort law (negligence etc),to the extent in no circumstances or state of affairs surpass the amount to be paid by the Customer to Ryans Gadgets in regards to the item in dispute.
10b Ryans Gadgets will not be held responsible for any loss. (in Respect to profits, loss of income, loss of contracts and or loss of data) Ryans Gadgets will not be responsible for any personal or circumstantial losses or damages of any kind however occurring.(caused by any legal tort law (negligence etc), breach of contract or any other to that degree)
11. Privacy Area of Ryans Gadgets and or ryansgadgets.com,au
The Customer/Purchaser can request data which Ryans Gadgets holds of the Customer/Purchaser in a form of a request in text or in writing sent to Ryans Gadgets. When this type of request is asked from Ryans Gadgets, Ryans Gadgets has the right to charge administration fees for fulfilling a request of this nature. When making a purchase, ordering or making any form of contact through Ryans Gadgets the Customer/Purchaser agrees that we may use, collect,hold or process data in accordance with the order the Customer/Purchaser has placed or placing. The Purchaser or Customer agrees that we can use these details except for credit card details when informing the Customer or Purchaser of any promotions, information etc.
Ryans Gadgets Privacy Policy
Under this section the words 'you' and 'your' are referred to as the 'Customer','Customer's','Purchaser' or 'Purchaser's' under our terms and conditions. The Customer/Purchaser is therefore known as the importer of the goods when an Overseas Direct Import item is purchased. This privacy policy also applies to website surfers on our website or potential customers therefore known as "you" or "your"
Introduction
Ryans Gadgets strives to protect your privacy and personal information with the outmost respect in regards to your rights under the Australian Privacy Principles within the Privacy Act 1988 (Cth). While using or surfing the website www.ryansgadgets.com.au or corresponding with Ryans Gadgets you are agreeing and accept that there will be a collection, holding, use of and disclosure of your personal information by Ryans Gadgets in regards to purchases made through the site as you are the importer of the goods.
What is Personal information about?
We define Personal information as data/information or opinion based data about a person whose identity is obvious or can be reasonably identified for the information or opinion. However as we are making it clear to you about personal information. Personal information can also be better known as : information or an opinion about an individual whose identity is apparent, or can be reasonably ascertained, from that information or opinion. Personal information we may collect from you includes, without limitation, your name, address, email address, telephone number(s) and date of birth.
How we collect personal Information?
Ryans Gadgets believes that our transparency and openness about our method of collection of personal information will help you understand better as to how we collect such data. Ryans Gadgets will collect personal information only by way of lawful and fair means and not in an invasive manner (not intrude on a person's thoughts or privacy). Ryans Gadgets will only collect necessary personal information about or from you directly from you. Ryans Gadgets won't collect any personal information that is not required from you. Ryans Gadgets will only collect personal information that is reasonably necessary for our functions and activities.
Ryans Gadgets may enter into arrangements with third parties to collect your personal information in circumstances where the third party notifies you, at the time of collection, that your personal information will be provided to Ryans Gadgets. If you use a false or fake name in regards to Ryans Gadgets services etc or fail to provide information which is identifiable for the purposes of our services to you we may not necessarily be able to provide any or our full services to you. If you wish to maintain an anonymous status while using our site or services you should not log into it or place any identifiable information on it or provide such information. However please understand this may restrict or impact our ability to provide you with such services and therefore may not be able to assist you.
Ryans Gadgets requires individuals to provide accurate, up-to-date and complete personal information at the time it is collected.
To be more specific information that we collect or store are the following:
- your address, your name, your date of birth, your email address,
- your login, user name and password,
- your phone number,
- purchase/payment information,
- details from your transaction,
- customer habits in regards to products and services,
- personal information contained on identification documents, meaning proof of identity, only required when needing to check your identity or confirm it,
- how you use our products and services,
- your network information such as Internet Protocol ("IP") address, domain, server address, and information on your browsing activity when visiting our website. We require this info for the purposes of keeping our site safe from harm and also keeping you safe,
- Social networks in regards to our services for marketing such as Facebook, Youtube, Twitter or other social networking platforms, or in-person,
- Cookies which may be used from the website
Why does Ryans Gadgets need to use, disclose, collect or keep on record personal information and what is done with such information?
- providing you with our products and/or services,
- internal management reasons,
- dealing and assisting with requests, enquiries, complaints or warranty claims also regarding customer service activities,
- marketing Ryans Gadgets products and services and providing advice on our products,
- any other purpose you have consented to,
- in connection with RMA(return manufacturers authorisation) repairs or returns, including standard returns, the manufacturer of the goods and authorised repairers,
- in connection with our competitions,
- changing, enhancing and improving our products and services,
- the operation and management of accounts or subscriptions that you have with Ryans Gadgets,
- payment processing(through paypal,bank or any payment method chosen by you),
- carrying out certain checks (such as: fraud or theft prevention methods),
- interacting with companies or organisations that may have contracts or agreements with Ryans Gadgets,
- with our obligations under agreements with third parties (such as logistics and courier services) carrying out any activity in connection with a legal, governmental or regulatory requirement that we have to comply with, or in connection with legal proceedings, crime or fraud prevention, detection or prosecution.
Sharing or disclosing your personal info which may occur
- to third parties we usually engage in for the above purposes,
- any staff or person which you have consented to Ryans Gadgets disclosing your personal information to,
- any person or entity to whom we are required or authorised to disclose your personal information to in accordance with the law,
- including customer support, payment methods, data storage, hosting, research, installation, security or technical services, distribution, logistics, marketing accounting, consulting, financial and legal reviews ,mail,postage,delivery,courier banking, debt collection,
Disclosure of Personal Information to an Overseas or Cross Boarder Recipient
Ryans Gadgets is likely to disclose your personal information that Ryans Gadgets collects and holds for the purposes of fulfilling Ryans Gadgets services to third parties who are not in Australia in order to fulfil the service that you have requested from Ryans Gadgets. Ryans Gadgets will take the necessary reasonable steps in the circumstances to ensure that the information which is transferred to 3rd parties overseas outside of Australia will not be held, used or disclosed by the recipient of the information in a manner that is inconsistent with the Australian Privacy Principles.
Are you able to Access your personal information?
A request by you can be lodged to access your personal information in our customer database or correct it if need be. This needs to be done by contacting our customer service department. This can be done by contacting us through the email support@ryansgadgets.com.au
For Making a request no fee will be charged. However when this type of information is asked from Ryans Gadgets, Ryans Gadgets has the right to charge administration fees for fulfilling to cover retrieval of your personal information however such fee that is not excessive for this process.
If you believe as the Customer/Purchaser feels there is information which is creating an inaccuracy, misleading, not needed or required or up to date or complete information in our customer database you may request a change in this information to Ryans Gadgets and a response will be made in a reasonable time frame. For this type of request of correction of personal information Ryans Gadgets will not charge a fee.
Ryans Gadgets may find that such personal information that is not required to be stored by law or is no longer needed by Ryans Gadgets for any purposes set out within this policy. Ryans Gadgets will seek to take reasonable steps to destroy such information or make the information non identifiable anymore.
How will Ryans Gadgets protect your personal information?
Ryans Gadgets will take reasonable measures to protect your personal information data from modification, disclosure misuse, interference, loss and from unauthorised access.
Can I opt out of Ryans Gadgets Marketing or Newsletters?
You can opt you out of receiving any marketing communications from us at any given time however until you opt out you agree and consent to receive such marketing communications from Ryans Gadgets and the use of such personal information and management of your personal information as stated above.
How can you opt out?
It is very simple to do so if you have added us on a social network you can opt out via the social networks methods or if you would like to opt out of our marketing you can email Ryans Gadgets at support@ryansgadgets.com.au. You can contact Ryans Gadgets any time we would be more than happy to assist you.
How you can contact us?
You can email us at support@ryansgadgets.com.au for further information please ensure you state as your email Subject line Privacy Policy Inquiry or Privacy Policy Assistance or you can contact Ryans Gadgets via our Contact Us Section. Ryans Gadgets will review your complaint or inquiry within a 5 day period as such reasonable time frame to reply in writing in how Ryans Gadgets can assist you or how such action will be taken as result to your complaint or inquiry
What you should keep in mind while accessing our site?
You may opt out by accepting or declining for "Cookies" used on Ryans Gadgets website however you may lose certain functionality and use of our site which may limit your experience. if you choose to do this you can via your web browsers system setting or just decline or accept the "Cookies"
During the transmission process of your information on Ryans Gadgets website you must guarantee and take safety measures such as antivirus programmes etc in the process for accessing ryansgadgets.com.au. You must make sure that your computer is not open to the elements of the risk of viruses(whether Trojan, Malware etc), malicious content or codes also other forms of intrusion which may harm your computer system. You must note that information from your computer or over the internet is not completely secure or error free. Other than such liability that cannot be lawfully excluded, Ryans Gadgets will not be liable in any way in relation to any breach of security or any unintended loss or disclosure of personal or general information.
Statement
Ryans Gadgets has the right to change or make any modification in parts or to the whole agreement to this Privacy Policy at any given time with or without notice and any changes or modifications will be effective once updated and displayed or posted on the website
12 Intellectual Property Rights regarding ryansgadgets.com.au
12a Images, logos and designs developed by Ryans Gadgets is property of Ryans Gadgets. These images, designs and logos produced by Ryans Gadgets cannot be modified, adapted, produced or even distributed or used without the agreement of Ryans Gadgets.
Logos and images cannot be used without the permission of Ryans Gadgets in accordance with these terms and conditions.
13 Discount Codes and Gift Vouchers*
13a All Discount codes and Vouchers that are issued by other companies or persons other than by Ryans Gadgets will not be honoured. Any misuse or distribution (of vouchers and codes) or any form of hacking the voucher/code system will result in a cancellation of orders and will be reported to the relevant authorities. Ryans Gadgets will issue discount codes at its own discretion. Ryans Gadgets will be the sole distributer,advertiser and owner of Ryans Gadgets discount codes.
13b.Any Gift Vouchers given by Ryans Gadgets to the Customer/Purchaser are valid for 12 months from the initial date of issue
14. If any terms and conditions cause legal dispute regarding any issue whatsoever Ryans Gadgets must be given a reasonable time frame to remove such terms and change them accordingly before legal action can be taken.
UPDATED WARRANTY TERMS EFFECTIVE FROM 10:00pm 11/01/2013
THE WARRANTY PRIOR TO THIS UPDATE FOR PURCHASES BEFORE 11/01/2013 21:57pm is still available at the bottom of this page in Red writing under OLD AGREEMENT for customers who have purchased Overseas Direct Import items before this change and is publicly available.
15.Warranty and terms associated with Overseas Direct Import:
Ryans Gadgets can be contacted for warranty claims via the contact us section on our website
The 12 month Voluntary warranty
Warranty and Terms and Conditions Regarding Overseas Direct Import Stock
Definitions of these terms and conditions
Overseas Direct Import Stock means overseas stock not local Australian stock which is imported by you and shipped directly to you the customer. These products are better known as Overseas Direct Imports however still perform to the same standards (in terms of function and performance) as local Australian stock and are no way any inferior or illegal.
Australian Stock usually comes with an Australian Local Warranty directly from the manufacturer however Overseas Direct Import Stock comes with a voluntary warranty provided by us Ryans Gadgets in accordance with Australian Consumer Law Act.
Pricing regarding Overseas Direct Import Stock is priced in AUD (Australian Dollars) and excluding GST and any applicable taxes. These Overseas Direct Import Stock Prices can change at any time with or without notice on the website.
Ryans Gadgets is not associated with some of the manufacturers of these branded products and is not an official Australian reseller of some of the branded products. However we are a seller of Overseas Direct import stock which you the customer benefits from in terms of saving money on the same goods but just from overseas with the same quality and standards as Australian stock.
Ryans Gadgets warranty is abiding by the manufacturer's warranty booklet provided with each product.
Ryans Gadgets at its own discretion can issue a like for like product or relevant part on a case by case basis whether in the voluntary warranty period. Refurbished parts may be used to replace the non working parts. The balance of time period of warranty will remain and will not be restarted to a new warranty period. An alternate product can be provided and may be of a different specification, size and shape.
A store credit or refund may be issued in certain circumstances and is based on a case by case basis when an item cannot be repaired or replaced. However the shipping cost will not be reimbursed only the product amount.
Overseas Direct Import Stock Only:
Warranty is an agreement with the customer/ importer of the goods in accordance with Ryans Gadgets ABN 30414350783 to repair or replace a product within:
12 months of its Australian Voluntary Warranty
Within the voluntary warranty if no proof of dispatch is provided the date will be then said to be 2 business days from the exact date of product being dispatched.
Warranty is said to begin on the exact date of delivery whether by signature or non signature.
In order to process a warranty claim the customer/importer of the goods must co operate with Ryans Gadgets set instructions in order to resolve issues in a timely manner.
In certain circumstances a prepaid return postage label may be provided to a customer to send the item to the nominated supplier, repair centre or Ryans Gadgets itself for international customers this does not apply.
Products sent to the nominated repair centre or supplier are at the customers sole risk and must ensure that the item is sent correctly and in a safe manner.
Ryans Gadgets holds the ability to determine if a product is performing up to the specifications specified by Ryans Gadgets.
Taxes
The Importer (You the Customer) are responsible for all taxes and charges associated with tax regulations and customs Authorities in Australia or from the respective country it is shipped from when applicable. Regarding border and customs processing the purchaser is the importer of the goods and will be liable for any regulations and taxes associated. However Any goods imported into Australia below $1000 AUD (Australian Dollars) do not incur GST or Imported Taxes when made in a single purchase . Multiple purchases of $1000 AUD at the same time may lead to applicable import duties and taxes which you the importer of the goods (the customer) is liable.
International Customers:
Taxation is calculated based on your countries laws and duties, fees etc
Usually VAT averages at around 14%-25% for some countries but please check what your country is and handling fees associated will be billed to the importer of the goods (you the customer). You can refer to this website to check as a guide http://www.dutycalculator.com/
Overseas Direct Import Warranty
DOA (DEAD ON ARRIVAL) /ELF(END OF LIFE) period commences within the first 48 Hours of receiving the goods (Signed for or collected or received)
Repairs for phones could be sent back to Ryans Gadgets the nominated Repair Centre or the Supplier Directly and is assessed on a case by case basis depending on the fault. However we endeavour to solve the issue as soon as possible. Assessment will be conducted within 48 hours of receiving the returned goods back to Ryans Gadgets however when sent back to the supplier or nominated repair centre in some cases may take longer.
Repair guarantee within a 30 day period based on a case by case basis
Dead On Arrival (DOA) items must be reported to Ryans Gadgets within 36 hours of signature, received or collection of goods. The items must be received by Ryans Gadgets in its original new condition (100%) and not a second hand or used condition. Pictures of any such damage or issue must be sent to us within the set period to support@ryansgadgets.com.au.
Dead On Arrival goods will be repaired if cannot be done replaced or refunded
Circumstances when Dead On Arrival will not be accepted:
Items that are tampered with by means of software (rooting,hacking damaging or destroying the OS(Operating system) or flashing with custom roms etc)
Items that have liquid damage or physical damage
When Ryans Gadgets are provided with a written quote for repair of the item the customer will be charged for the service fee,postage and repair parts.
Dead Pixel Policy
When there are less than 10 dead pixels on the screen of a device whether LCD or AMOLED WON'T be included as Dead On Arrival (DOA) as Manufacturers do not offer a repair for this nor replacement or refund unless the dead pixels are found precisely to be at the exact middle of the screen
Ryans Gadgets offers a 12 month Australia Wide Warranty on these types of Goods (voluntary warranty)
Return postage may be paid by the customer or by Ryans Gadgets based on a case by case basis. However the sending of an item to a designated repair centre is paid by the customer.
Warranty Claim Procedure:
The original importer of the goods (customer) needs to email support@ryansgadgets.com.au promptly or ASAP (As soon as possible) for instructions and a return authorisation regarding how to repair or replace the item. You must include your Contact Name, copy of the original invoice, IMEI number, Tracking Number, Order No, Date of Purchase, Contact Details and the description of the item and fault.. When a return authorisation is approved we will issue you with an RMA Code which the affected part or item needs to be returned to the nominated repair centre chosen by us. The goods must be returned before the warranty is up or expires. When making a limited warranty claim you need to provide IMEI, Serial number, Original Invoice legible and unmodified proof of purchase with address and name and the affected part or item. This warranty applies to the orginal purchaser (Importer) of the goods and is not transferable to any other party or purchaser. Only you the importer (purchaser) can claim this warranty.
Exclusions within this Limited Warranty in addition to the exclusions set out in the standard manufacturer's warranty booklet (Ryans Gadgets is not associated with the manufacturer)
Ryans Gadgets will not warrant that the software or operating system will meet your expectation or requirement nor in any mixture or dual booting ( a two system software system) or multiple software running on the device provided by a 3rd Party or software applications provided by such a 3rd party. (this includes applications from the App store relevant to the device)
Ryans Gadgets will not warrant software glitches, errors or if software is continuous and error free
The Exclusions within this limited warranty whether incorporated or downloaded (either during assembly to instalment to shipment to delivery of the goods or in any way obtain by you the customer):
Third party software
-Settings
-User Content or Data or any type of link or attachment or file
-User manuals
-Software
What is not covered?
Misuse of the item in these aspects and What is not covered? (subject to warranty unless stated otherwise) :
Transport costs are not covered
replacement or repair of any type of consumables
service repairs outside of Australia
Ryans Gadgets won't be liable for any loses or damages or costs associated
Defective accessories used in conjunction with the product Defective pixels , Abuse ,Corrosion, Oxidation, spillage of food or liquid, Chemical products, Dropping, Breaking, Bending, Squashing, Smashing, Rough Handling, Deliberate damage to goods whether by sharp items, rough surfaces, defects caused by misuse, wet elements, water damage, drastic temperature changes, heat damage, elements damage or environmental damage, normal wear and tear on all Screens touch screens, high resolution screens or LCD or AMOLED Displays, Lenses, Speakers, Control Buttons, Batteries /Chargers or Cables, Headphones, All Pin connectors or sockets. Not adhering to the manufactures instructions on correct use of the product (Manufacturers what to do and what not to do as set out in the guide or manual) or any other aspects or acts out of Ryans Gadgets control.
Software updates that cause major errors and alters the function of the device
The Limited Warranty does not cover:
Batteries that have been short circuited, damaged or electronically shocked (power surges etc) or destroyed by such means or damage to the cells of the battery that shows tampering or misuse (the battery enclosure or seal)
Batteries that have been used in other devices other than the original device that cause defects
Alleged defects or defects when an item is used in conjunction or connected with another product or item. This can be hardware, software, devices, computers or any electronic or non electronic device that is not approved by Ryans Gadgets to be used with that device or else not used for its intended use.
Viruses, malware , hacking or unauthorised access to accounts networks or services whether through any installation, mainframe networks, wireless networks or any type of internet connection or non internet connection use that affects the device any such manner regarding such defects.
If the devices serial number/IMEI number/ or codes that has been altered in any way or form or has been marked, covered, obscured or missing and illegible
If the item (mobile phone etc) has been modified, repaired (even using any other parts that are not authorised by Ryans Gadgets) or opened other than by Ryans Gadgets authorised repair centre.
What can happen if the item is not faulty and in working order and you make an inaccurate claim?
Ryans Gadgets will seek reimbursement from the purchaser or customer and they will be billed the associated fees
All the above terms are at the sole discretion of our chosen repair centre and Ryans Gadgets
No international party and local party may use these terms and conditions on their website without Ryans Gadgets Permission
- Privacy Policy
-
Ryans Gadgets use of personal information that you may submit to Ryans Gadgets through this Web site is governed by the Ryans Gadgets Privacy Policy in accordance with section 11 of our terms and conditions
Ryans Gadgets Privacy Policy
Under this section the words 'you' and 'your' are referred to as the 'Customer','Customer's','Purchaser' or 'Purchaser's' under our terms and conditions. The Customer/Purchaser is therefore known as the importer of the goods when an Overseas Direct Import item is purchased. This privacy policy also applies to website surfers on our website or potential customers therefore known as "you" or "your"
Introduction
Ryans Gadgets strives to protect your privacy and personal information with the outmost respect in regards to your rights under the Australian Privacy Principles within the Privacy Act 1988 (Cth). While using or surfing the website www.ryansgadgets.com.au or corresponding with Ryans Gadgets you are agreeing and accept that there will be a collection, holding, use of and disclosure of your personal information by Ryans Gadgets in regards to purchases made through the site as you are the importer of the goods.
What is Personal information about?
We define Personal information as data/information or opinion based data about a person whose identity is obvious or can be reasonably identified for the information or opinion. However as we are making it clear to you about personal information. Personal information can also be better known as : information or an opinion about an individual whose identity is apparent, or can be reasonably ascertained, from that information or opinion. Personal information we may collect from you includes, without limitation, your name, address, email address, telephone number(s) and date of birth.
How we collect personal Information?
Ryans Gadgets believes that our transparency and openness about our method of collection of personal information will help you understand better as to how we collect such data. Ryans Gadgets will collect personal information only by way of lawful and fair means and not in an invasive manner (not intrude on a person's thoughts or privacy). Ryans Gadgets will only collect necessary personal information about or from you directly from you. Ryans Gadgets won't collect any personal information that is not required from you. Ryans Gadgets will only collect personal information that is reasonably necessary for our functions and activities.
Ryans Gadgets may enter into arrangements with third parties to collect your personal information in circumstances where the third party notifies you, at the time of collection, that your personal information will be provided to Ryans Gadgets. If you use a false or fake name in regards to Ryans Gadgets services etc or fail to provide information which is identifiable for the purposes of our services to you we may not necessarily be able to provide any or our full services to you. If you wish to maintain an anonymous status while using our site or services you should not log into it or place any identifiable information on it or provide such information. However please understand this may restrict or impact our ability to provide you with such services and therefore may not be able to assist you.
Ryans Gadgets requires individuals to provide accurate, up-to-date and complete personal information at the time it is collected.
To be more specific information that we collect or store are the following:
- your address, your name, your date of birth, your email address,
- your login, user name and password,
- your phone number,
- purchase/payment information,
- details from your transaction,
- customer habits in regards to products and services,
- personal information contained on identification documents, meaning proof of identity, only required when needing to check your identity or confirm it,
- how you use our products and services,
- your network information such as Internet Protocol ("IP") address, domain, server address, and information on your browsing activity when visiting our website. We require this info for the purposes of keeping our site safe from harm and also keeping you safe,
- Social networks in regards to our services for marketing such as Facebook, Youtube, Twitter or other social networking platforms, or in-person,
- Cookies which may be used from the website,
Why does Ryans Gadgets need to use, disclose, collect or keep on record personal information and what is done with such information?
- providing you with our products and/or services,
- internal management reasons,
- dealing and assisting with requests, enquiries, complaints or warranty claims also regarding customer service activities,
- marketing Ryans Gadgets products and services and providing advice on our products,
- any other purpose you have consented to,
- in connection with RMA(return manufacturers authorisation) repairs or returns, including standard returns, the manufacturer of the goods and authorised repairers,
- in connection with our competitions,
- changing, enhancing and improving our products and services,
- the operation and management of accounts or subscriptions that you have with Ryans Gadgets,
- payment processing(through paypal,bank or any payment method chosen by you),
- carrying out certain checks (such as: fraud or theft prevention methods),
- interacting with companies or organisations that may have contracts or agreements with Ryans Gadgets,
- with our obligations under agreements with third parties (such as logistics and courier services) carrying out any activity in connection with a legal, governmental or regulatory requirement that we have to comply with, or in connection with legal proceedings, crime or fraud prevention, detection or prosecution.
Sharing or disclosing your personal info which may occur
- to third parties we usually engage in for the above purposes,
- any staff or person which you have consented to Ryans Gadgets disclosing your personal information to,
- any person or entity to whom we are required or authorised to disclose your personal information to in accordance with the law,
- including customer support, payment methods, data storage, hosting, research, installation, security or technical services, distribution, logistics, marketing accounting, consulting, financial and legal reviews ,mail,postage,delivery,courier banking, debt collection,
Disclosure of Personal Information to an Overseas or Cross Boarder Recipient
Ryans Gadgets is likely to disclose your personal information that Ryans Gadgets collects and holds for the purposes of fulfilling Ryans Gadgets services to third parties who are not in Australia in order to fulfil the service that you have requested from Ryans Gadgets. Ryans Gadgets will take the necessary reasonable steps in the circumstances to ensure that the information which is transferred to 3rd parties overseas outside of Australia will not be held, used or disclosed by the recipient of the information in a manner that is inconsistent with the Australian Privacy Principles.
Are you able to Access your personal information?
A request by you can be lodged to access your personal information in our customer database or correct it if need be. This needs to be done by contacting our customer service department. This can be done by contacting us through the email support@ryansgadgets.com.au
For Making a request no fee will be charged. However when this type of information is asked from Ryans Gadgets, Ryans Gadgets has the right to charge administration fees for fulfilling to cover retrieval of your personal information however such fee that is not excessive for this process.
If you believe as the Customer/Purchaser feels there is information which is creating an inaccuracy, misleading, not needed or required or up to date or complete information in our customer database you may request a change in this information to Ryans Gadgets and a response will be made in a reasonable time frame. For this type of request of correction of personal information Ryans Gadgets will not charge a fee.
Ryans Gadgets may find that such personal information that is not required to be stored by law or is no longer needed by Ryans Gadgets for any purposes set out within this policy. Ryans Gadgets will seek to take reasonable steps to destroy such information or make the information non identifiable anymore.
How will Ryans Gadgets protect your personal information?
Ryans Gadgets will take reasonable measures to protect your personal information data from modification, disclosure misuse, interference, loss and from unauthorised access.
Can I opt out of Ryans Gadgets Marketing or Newsletters?
You can opt you out of receiving any marketing communications from us at any given time however until you opt out you agree and consent to receive such marketing communications from Ryans Gadgets and the use of such personal information and management of your personal information as stated above.
How can you opt out?
It is very simple to do so if you have added us on a social network you can opt out via the social networks methods or if you would like to opt out of our marketing you can email Ryans Gadgets at support@ryansgadgets.com.au. You can contact Ryans Gadgets any time we would be more than happy to assist you.
How you can contact us?
You can email us at support@ryansgadgets.com.au for further information please ensure you state as your email Subject line Privacy Policy Inquiry or Privacy Policy Assistance or you can contact Ryans Gadgets via our Contact Us Section. Ryans Gadgets will review your complaint or inquiry within a 5 day period as such reasonable time frame to reply in writing in how Ryans Gadgets can assist you or how such action will be taken as result to your complaint or inquiry
What you should keep in mind while accessing our site?
You may opt out by accepting or declining for "Cookies" used on Ryans Gadgets website however you may lose certain functionality and use of our site which may limit your experience. if you choose to do this you can via your web browsers system setting or just decline or accept the "Cookies"
During the transmission process of your information on Ryans Gadgets website you must guarantee and take safety measures such as antivirus programmes etc in the process for accessing ryansgadgets.com.au. You must make sure that your computer is not open to the elements of the risk of viruses(whether Trojan, Malware etc), malicious content or codes also other forms of intrusion which may harm your computer system. You must note that information from your computer or over the internet is not completely secure or error free. Other than such liability that cannot be lawfully excluded, Ryans Gadgets will not be liable in any way in relation to any breach of security or any unintended loss or disclosure of personal or general information.
Statement
Ryans Gadgets has the right to change or make any modification in parts or to the whole agreement to this Privacy Policy at any given time with or without notice and any changes or modifications will be effective once updated and displayed or posted on the website
- Consumer Agreement
-
OLD WARRANTY AGREEMENT
Below terms and conditions have ceased on the 11/01/2013 21:57pm and purchases made before this date will honour this agreement
Warranty and terms associated with Overseas Direct Import
see section on Overseas Direct Import Warranty and here:
Warranty and Terms and Conditions Regarding Overseas Direct Import Stock
Definitions of these terms and conditions
Overseas Direct Import Stock means overseas stock not local Australian stock which is imported by you and shipped directly to you the customer. These products are better known as Grey Imports however still perform to the same standards (in terms of function and performance) as local Australian stock and are no way any inferior or illegal.
Australian Stock usually comes with an Australian Local Warranty directly from the manufacturer however Overseas Direct Import Stock comes with a voluntary warranty provided by us Ryans Gadgets in accordance with Australian Consumer Law Act.
Pricing regarding Overseas Direct Import Stock is priced in AUD (Australian Dollars) and excluding GST and any applicable taxes. These Overseas Direct Import Stock Prices can change at anytime with or without notice on the website.
Ryans Gadgets is not associated with the manufacturers of these branded products and is not an official Australian reseller of the branded products however we are a seller of grey import stock which you the customer benefits from in terms of saving money on the same goods but just from overseas with the same quality and standards as Australian stock.
Taxes
The Importer (You the Customer) are responsible for all taxes and charges associated with tax and customs Authorities in Australia or from the respective country it is shipped from when applicable. Regarding border and customs processing the purchaser is the importer of the goods and will be liable for any taxes associated. However Any goods imported into Australia below $1000 AUD (Australian Dollars) do not incur GST or Imported Taxes when made in a single purchase. Multiple purchases of $1000 AUD at the same time may lead to applicable import duties and taxes which you the importer of the goods (the customer) is liable.
Overseas Direct Import Warranty
DOA (DEAD ON ARRIVAL) /ELF(END OF LIFE) period commences within the first 48 Hours of receiving the goods (Signed for or collected or received)
Repairs for phones could be sent back to Ryans Gadgets or the Supplier Directly and is assessed on a case by case basis depending on the fault. However we endevour to solve the issue as soon as possible. Asessment will be conducted within 48 hours of receiving the returned goods back to Ryans Gadgets however when sent back to the supplier in some cases may take longer.
Repair guarantee within a 30 day period based on a case by case basis
Dead On Arrival (DOA) items must be reported to Ryans Gadgets within 36 hours of signature, received or collection of goods. The items must be received by Ryans Gadgets in its original new condition (100%) and not a second hand or used condition.
Dead On Arrival goods will be repaired if cannot be done replaced or refunded
Circumstances when Dead On Arrival will not be accepted:
Items that are tampered with by means of software (rooting,hacking damaging or destroying the OS(Operating system) or flashing with custom roms etc)
Items that have liquid damage or physical damage
When Ryans Gadgets are provided with a written quote for repair of the item the customer will be charged for the service fee,postage and repair parts.
Dead Pixel Policy
When there are less than 10 dead pixels on the screen of a device whether LCD or AMOLED WON'T be included as Dead On Arrival (DOA) as Manufacturers do not offer a repair for this nor replacement or refund unless the dead pixels are found precisely to be at the exact middle of the screen
Ryans Gadgets offers a 12 month Australia Wide Warranty on these types of Goods (voluntary warranty)
Return postage may be paid by the customer or by Ryans Gadgets based on a case by case basis
Warranty Claim Procedure:
The original importer of the goods (customer) needs to email support@ryansgadgets.com.au promptly or ASAP (As soon as possible) for instructions and a return authorisation regarding how to repair or replace the item. You must include your Contact Name, copy of the original invoice, IMEI number, Tracking Number, Order No, Date of Purchase, Contact Details and the description of the item and fault.. When a return authorisation is approved we will issue you with an RMA Code which the affected part or item needs to be returned to the nominated repair centre chosen by us. The goods must be returned before the warranty is up or expires. When making a limited warranty claim you need to provide IMEI, Serial number, Original Invoice legible and unmodified proof of purchase with address and name and the affected part or item. This warranty applies to the orginal purchaser (Importer) of the goods and is not transferable to any other party or purchaser. Only you the importer (purchaser) can claim this warranty.
Exclusions within this Limited Warranty
Ryans Gadgets will not warrant that the software or operating system will meet your expectation or requirement nor in any mixture or dual booting ( a two system software system) or multiple software running on the device provided by a 3rd Party or software applications provided by such a 3rd party. (this includes applications from the App store relevant to the device)
Ryans Gadgets will not warrant software glitches, errors or if software is continuous and error free
The Exclusions within this limited warranty whether incorporated or downloaded (either during assembly to instalment to shipment to delivery of the goods or in any way obtain by you the customer):
Third party software
-Settings
-User Content or Data or any type of link or attachment or file
-User manuals
-Software
What is not covered?
Misuse of the item in these aspects and What is not covered? (subject to warranty unless stated otherwise) :
Transport costs are not covered
replacement or repair of any type of consumables
service repairs outside of Australia
Ryans Gadgets won't be liable for any loses or damages or costs associated
Defective accessories used in conjunction with the product Defective pixels , Abuse ,Corrosion, Oxidation, spillage of food or liquid, Chemical products, Dropping, Breaking, Bending, Squashing, Smashing, Rough Handling, Deliberate damage to goods whether by sharp items, rough surfaces, defects caused by misuse, wet elements, water damage, drastic temperature changes, heat damage, elements damage or environmental damage, normal wear and tear on all Screens touch screens, high resolution screens or LCD or AMOLED Displays, Lenses, Speakers, Control Buttons, Batteries /Chargers or Cables, Headphones, All Pin connectors or sockets. Not adhering to the manufactures instructions on correct use of the product (Manufacturers what to do and what not to do as set out in the guide or manual) or any other aspects or acts out of Ryans Gadgets control.
The Limited Warranty does not cover:
Batteries that have been short circuited, damaged or electronically shocked (power surges etc) or destroyed by such means or damage to the cells of the battery that shows tampering or misuse (the battery enclosure or seal)
Batteries that have been used in other devices other than the original device that cause defects
Alleged defects or defects when an item is used in conjunction or connected with another product or item. This can be hardware, software, devices, computers or any electronic or non electronic device that is not approved by Ryans Gadgets to be used with that device or else not used for its intended use.
Viruses, malware , hacking or unauthorised access to accounts networks or services whether through any installation, mainframe networks, wireless networks or any type of internet connection or non internet connection use that affects the device any such manner regarding such defects.
If the devices serial number/IMEI number/ or codes that has been altered in any way or form or has been marked, covered, obscured or missing and illegible
If the item (mobile phone etc) has been modified, repaired (even using any other parts that are not authorised by Ryans Gadgets) or opened other than by Ryans Gadgets authorised repair centre.
What can happen if the item is not faulty and in working order and you make an inaccurate claim?
Ryans Gadgets will seek reimbursement from the purchaser or customer and they will be billed the associated fees
All the above terms are at the sole discretion of our chosen repair centre and Ryans Gadgets
(the above terms and conditions apply to existing purchases up to the 21:57pm 11/01/2013)
No international party and local party may use these terms and conditions on their website without Ryans Gadgets Permission
- Shipping & Delivery
-
At this time, Ryans Gadgets ships merchandise to various locations.
Delivery usually takes between 4-14 working days for DHL after processing unless external events which occur or circumstances beyond our control
For Singapore Post between 15-30 working days after processing unless external events which occur or circumstances beyond our control
For Free Shipping between 15-40 working days after processing unless external events which occur or circumstances beyond our control
WE SHIP TO ZONE CUSTOMERS ONLY. FOR INTERNATIONAL ZONES CHECKER SEE AT BOTTOM OF PAGE
Applicable Zones for the shipping.
AUSTRALIA APPLICABLE ZONES ANY RURAL ZONES PLEASE CONTACT US FOR SHIPPING RATES
SYD
MEL
HBA
BNE
VIC
NSW
QLD
ADL
1001
3000
7000
4000
3233
200
4183
5000
1002
3001
7001
4001
3235
221
4184
5001
1003
3002
7002
4002
3236
2250
4270
5005
1004
3003
7004
4003
3237
2251
4271
5006
1005
3004
7005
4004
3238
2252
4272
5007
1006
3005
7006
4005
3239
2256
4275
5008
1007
3006
7007
4006
3240
2257
4280
5009
1008
3008
7008
4007
3241
2258
4285
5010
1009
3010
7009
4008
3242
2259
4287
5011
1010
3011
7010
4009
3243
2260
4306
5012
1011
3012
7011
4010
3249
2261
4307
5013
1020
3013
7015
4011
3250
2262
4309
5014
1021
3015
7016
4012
3251
2263
4310
5015
1022
3016
7018
4013
3254
2264
4311
5016
1023
3018
7019
4014
3260
2265
4312
5017
1025
3019
7021
4017
3264
2267
4313
5018
1026
3020
7050
4018
3265
2278
4340
5019
1027
3021
7051
4019
3266
2280
4341
5020
1028
3022
7052
4020
3267
2281
4342
5021
1029
3023
7053
4021
3268
2282
4343
5022
1030
3024
7055
4022
3269
2283
4344
5023
1031
3025
7248
4025
3270
2284
4345
5024
1032
3026
7249
4029
3271
2285
4346
5025
1033
3027
7250
4030
3272
2286
4347
5031
1034
3028
7800
4031
3273
2287
4353
5032
1035
3029
7802
4032
3274
2289
4354
5033
1036
3030
7803
4034
3275
2290
4355
5034
1037
3031
7804
4035
3276
2291
4356
5035
1038
3032
7805
4036
3277
2292
4357
5037
1039
3033
7806
4037
3278
2293
4358
5038
1040
3034
7807
4051
3279
2294
4359
5039
1041
3036
7808
4053
3280
2295
4360
5040
1042
3037
7809
4054
3281
2296
4361
5041
1043
3038
7810
4055
3282
2297
4362
5042
1044
3039
7811
4059
3283
2298
4363
5043
1045
3040
7812
4060
3284
2299
4364
5044
1046
3041
7813
4061
3285
2300
4365
5045
1100
3042
7814
4064
3286
2302
4370
5046
1101
3043
7823
4065
3287
2303
4371
5047
1105
3044
7824
4066
3289
2304
4372
5048
1106
3045
7827
4067
3292
2305
4373
5049
1107
3046
7828
4068
3293
2306
4374
5050
1108
3047
7829
4069
3294
2307
4375
5051
1109
3048
7845
4070
3300
2308
4376
5052
1110
3049
7850
4072
3301
2309
4377
5061
1112
3050
7901
4073
3302
2310
4378
5062
1113
3051
7902
4074
3303
2311
4380
5063
1114
3052
7903
4075
3304
2312
4381
5064
1115
3053
7904
4076
3305
2314
4382
5065
1116
3054
7905
4077
3309
2315
4383
5066
1117
3055
7906
4078
3310
2316
4384
5067
1118
3056
7907
4101
3311
2317
4385
5068
1119
3057
7908
4102
3312
2318
4387
5069
1120
3058
7909
4103
3314
2319
4388
5070
1121
3059
7910
4104
3315
2320
4390
5071
1122
3060
7911
4105
3317
2321
4400
5072
1123
3061
7912
4106
3318
2322
4401
5073
1124
3062
7913
4107
3319
2323
4402
5074
1125
3063
7914
4108
3321
2324
4403
5075
1126
3064
7915
4109
3322
2325
4404
5076
1127
3065
7916
4110
3323
2326
4405
5081
1128
3066
7917
4111
3324
2327
4406
5082
1129
3067
7918
4112
3325
2328
4407
5083
1130
3068
7919
4113
3328
2329
4408
5084
1131
3070
7920
4114
3329
2330
4410
5085
1132
3071
7921
4115
3330
2331
4411
5086
1133
3072
7922
4116
3331
2333
4412
5087
1134
3073
7923
4117
3332
2334
4413
5088
1135
3074
4118
3333
2335
4415
5089
1136
3075
4119
3334
2336
4416
5090
1137
3076
4120
3363
2337
4417
5091
1138
3078
4121
3364
2338
4418
5092
1139
3079
4122
3370
2339
4419
5093
1140
3081
4123
3371
2340
4420
5094
1141
3082
4124
3373
2341
4421
5095
1142
3083
4125
3374
2342
4422
5096
1143
3084
4127
3375
2343
4423
5097
2000
3085
4128
3377
2344
4424
5098
2001
3086
4129
3378
2345
4425
5106
2002
3087
4130
3379
2346
4426
5107
2004
3088
4131
3380
2347
4427
5108
2006
3089
4132
3381
2348
4428
5109
2007
3090
4133
3384
2350
4454
5110
2008
3091
4151
3385
2351
4455
5111
2009
3093
4152
3387
2352
4461
5112
2010
3094
4153
3388
2353
4462
5113
2011
3095
4154
3390
2354
4465
5114
2012
3096
4155
3391
2355
4467
5115
2013
3097
4156
3392
2356
4468
5116
2015
3099
4157
3393
2357
4470
5117
2016
3101
4158
3395
2358
4471
5118
2017
3102
4159
3396
2359
4472
5120
2018
3103
4160
3400
2360
4474
5121
2019
3104
4161
3401
2361
4475
5125
2020
3105
4163
3402
2365
4477
5126
2021
3106
4164
3407
2369
4478
5127
2022
3107
4165
3409
2370
4479
5131
2023
3108
4169
3412
2371
4480
5132
2024
3109
4170
3413
2372
4481
5133
2025
3110
4171
3414
2379
4482
5134
2026
3111
4172
3415
2380
4486
5136
2027
3113
4173
3418
2381
4487
5137
2028
3114
4174
3419
2382
4488
5138
2029
3115
4178
3420
2386
4489
5139
2030
3116
4179
3423
2387
4490
5140
2031
3121
4205
3424
2388
4491
5141
2032
3122
4207
3462
2390
4492
5142
2033
3123
4208
3463
2395
4493
5144
2034
3124
4209
3464
2396
4494
5150
2035
3125
4210
3465
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WA
CITY AREA
6062
And surrounding areas
RURAL AREAS CONTACT US
- International
-
Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.
Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. Ryans Gadgets is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices. - Return Policy
-
You may purchase merchandise from this Web site by using any one of the payment methods offered by us such as PayPal. Ryans Gadgets reserves the right to change its payment procedures at any time without prior notice to you.
9 Refunds and Returns
9a Refunds are limited to Consumer Law
9b When a refund is processed it can take up to 10 working business days excluding Public Holidays. Refunds must be authorised prior to return within 7 days of delivery. Change of mind or not satisfied returns the Item must be a non sale item and not an Overseas Direct Import Product.
9c When returning goods the Customer/Purchaser must carry out a return under the Terms and Conditions set out. The Customer/Purchaser must contact Ryans Gadgets email support@ryansgadgets.com.au
9d In order to ensure a return is done in the correct manner Customers/Purchasers must follow through with the instructions given.
9e Ryans Gadgets will not take any responsibility for Products lost in transit, postage or any form of return that goes missing whether by courier or mail. The Customer/Purchaser has a responsibility to ensure that returned items are returned in a safe manner.
9f Products that are returned must be in manufacturers packaging with all parts (cables, batteries etc) and have to be in a condition that is re-saleable for Ryans Gadgets.
9g Customer's/Purchaser's must pay for the return postage of the goods returned for refunds.
9h Goods that are modified,broken by force ,damage or neglect by the Customer will not be accepted for return. Ryans Gadgets has the right to determine whether a repair/replacement or refund will be issued.
9i If goods are purchased within Remote and Rural areas a surcharge fee will incur
9J A cancellation in an order after 24 hours will result in a restocking fee of 10% of your total purchase amount
9k) A refund based on not accepting a Tax or Duty charge such as VAT (Value Added Tax) or any other fee will not be accepted and any return shipping will be at customers expense
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